American Customer Purchased Shisha Charcoal Machine

Recently, our company has successfully exported a 300kg/h shisha charcoal machine to a water soot manufacturer in the US.

The customer is mainly engaged in the production and distribution of hookah charcoal, and the purpose of this purchase is to expand the production capacity and improve the consistency of the finished products.

After the hookah charcoal machine is put into production, the pressing speed is fast and the density of the finished product is high, which greatly improves the production efficiency and reduces the labour cost, and helps the customer to better meet the orders from the Middle East, Europe, and other markets.

What are the customer’s needs?

This customer is located in California, USA, and has long been engaged in processing and exporting coconut shell charcoal, hookah charcoal, and other related products. As a major processing centre for consumer goods, the United States has abundant local resources of imported or self-produced coconut shell charcoal and fruit shell charcoal. Coupled with the gradual global popularity of hookah culture, the demand for hookah charcoal is rising.

The customer used a manual tablet press for moulding in the early days, but the low efficiency and unstable shape made it difficult to cope with the increasing export orders. Therefore, the customer is in urgent need of a stable and reliable automated tablet pressing machine with considerable output and a beautiful appearance.

Shuliy shisha charcoal machine for sale

We have developed the hookah charcoal pressing machine with many core advantages, especially suitable for batch pressing and moulding of hookah charcoal:

High-strength pressing system: the equipment operates stably, and the finished products are hard and unbreakable.

Moulds can be customized: 33mm round, 25mm cubic, silver coin type, and other shapes of moulds can be customized according to customers’ needs.

Diversified voltage plugs: support North American standard 110V/220V, European standard/English standard/national standard plugs to meet the use of different countries around the world.

Easy operation: PLC control system, a single person can operate, saving labour.

Finished products are beautiful and uniform: the density of pressed tablets is uniform, no cracks, exquisite appearance, which is conducive to packaging and sales.

What kind of programme have we designed for him?

After understanding the customer’s target daily output and market requirements, we recommended a medium-sized automatic hookah charcoal tablet press with a capacity of 300 kg/h. And according to the characteristics of its products, we have customised 33mm round sheet moulds to meet the mainstream specifications for exporting to the Middle East market.

At the same time, we adjusted the electrical configuration of the whole machine according to the local voltage standard of the customer. And with a set of automatic feeding systems and a finished product discharge conveyor belt, to achieve automatic operation of the whole line. We also helped the customer to design the production flow chart and equipment layout to ensure a fast and smooth on-site installation.

Why choose Shuliy?

In order to ensure that customers have a worry-free procurement process, we arrange a test run before the equipment leaves the factory, and shoot a detailed video of the test run for customers to confirm the effect of film pressing.

The whole packaging process is strictly in accordance with international export standards: the equipment is covered with waterproof film, the interior is filled with shock-proof foam, and the whole machine is reinforced with a solid wooden case, which is suitable for long-distance sea transport.

Customers can also check the appearance of the equipment, mould size, and the finished product in real time through a video call, which can really achieve remote inspection and purchase with peace of mind.

Positive customer feedback

After the equipment arrived in the United States, our technicians provided remote video guidance to assist the customer in completing the installation and commissioning, and operation training. The customer’s feedback is that the hookah charcoal machine runs smoothly, the pressing speed is fast, the moulds are easy to change, and the cleaning and maintenance are also very convenient.

The finished product has consistent density and high finish, and the customer got several export orders right after the machine was put into operation, and the daily output has increased more than two times than before.

The customer is very satisfied with the performance and service of our shisha charcoal machine, and has already started the purchase plan of the second tablet press, planning to increase the annual production capacity to three times the original.

If you also have the intention of purchasing a shisha charcoal machine, you may want to communicate with us to take a look， maybe the machine tailored for you is here.